Social Media Monitoring
Embed video using YouTube
Download: hi-res
Watch Sysomos Technology Overview Video
Embed video using YouTube
Sysomos provides instant access to all social media conversations from blogs, social networks, Facebook and Twitter to forums, video sites and media sources. Sysomos offers two products, Heartbeat and Media Analysis Platform (MAP), to customers looking for leading-edge social media analytics services. Heartbeat is designed for day-to-day monitoring and measurement requirements, while MAP provides an in-depth research tool.
Sysomos Heartbeat: Real-time Monitoring and Engagement
Heartbeat is a unified social media monitoring platform. This includes blogs, Twitter, forums, Facebook, videos and traditional news media sources. Heartbeat's features also include key metrics measurement, a customizable dashboard, automated sentiment, advanced geo-demographics capabilities, and the ability to engage with key influencers using a fully-integrated and sophisticated workflow management system. Users can respond to tweets or post to Facebook directly and also integrate the workflow with Salesforce.com.
- Monitor social media conversations
- Measure key metrics around buzz and sentiment
- Engage with key influencers and opinion leaders
- Conduct comparisons between competitors and topics
Read more about social media monitoring product Sysomos Heartbeat
Sysomos MAP: In-depth Analysis
MAP is Sysomos' flagship product, offering customers the ability to effectively understand the social media landscape. It is a full-feature analytics tool with unlimited access to billions of conversations, as well features such as automated sentiment and geo-demographics. MAP is ideal for in-depth research, historical analysis, and the preparation of value-added reports.
- Unlimited queries and access to billions of conversations
- Identify key influencers by industry or demographic groups
- Understand key conversations, themes and trends
- Conduct in-depth research, prepare detailed reports
Read more about Sysomos MAP
About Sysomos
Sysomos is redefining social media analytics by providing corporations, marketers, public relations agencies and advertisers with the intelligence and insight needed to make smarter business and strategic decisions. The Sysomos platform provides instant and unlimited access to all social media conversations to see what's happening, why it's happening, and who's driving the conversations. Sysomos.com.
Sysomos' products include
Media Analysis Platform (MAP): A feature-rich service that offers customers the ability to analyze and understand social media conversations. MAP delivers insight and intelligence about the major conversations, why they're happening and who's driving them. You can make unlimited queries on any topic to get real-time results, collaborate, and generate detailed reports for clients.
Heartbeat: A cost-effective, real-time social media monitoring and measurement tool that provides constantly updated snapshots of social media conversations delivered using a variety of user-friendly and intuitive graphics. Heartbeat organizes conversations, manage workflow, facilitate collaboration, and provide ways to engage with key influencers.
Audience: Measure your Social Media ROI and optimize your Marketing Campaigns. Using Audience: Sales Managers can identify and followup on most valuable leads, Community Managers can focus on most important relationships, and Marketing Managers can finally measure ROI and attribute value to their campaigns.